Frequently Asked Support Questions
If you do not find your question listed below, please
contact SPEC support.
SPECviewperf®
- When running SPECviewperf 11 on Windows, I receive the
error message "This application has failed to start
because the application configuration is incorrect" from
viewperf-gui.exe.
- A Visual C++ redistributable that ships with the benchmark was
not properly installed. Installing it should resolve the problem.
If it does not, please try downloading the latest version of
the software (files last updated Feb. 11, 2011).
- When running SPECviewperf 10 on Windows Vista, no results
are generated.
- You may need to turn off UAC (User Access Control) to permit
SPECviewperf to save its results.
- Is SPECviewperf 10 supported on Windows 7?
- No, it is not. Windows 7 support will be added in SPECviewperf 11,
currently under development.
- When trying to uninstall SPECviewperf 9 using
Windows' Add/Remove Software, I get an error message
that install.log cannot be found. How do I uninstall
the software?
- Check your root directory for the UNWISE.EXE and INSTALL.LOG
files; if they are there, you can manually run the uninstaller
from that location. You can also manually delete the SPECopc
directory and the start menu entries.
- When running SPECviewperf, I get the error message
"Selecting a pixel format failed."
- Try running SPECviewperf in 32bpp mode. If that
does not take care of the error,
contact SPEC support.
