Author Topic: SUT Verification Failed  (Read 2000 times)

wglandon

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SUT Verification Failed
« on: August 21, 2020, 08:17:13 PM »
Attempting to verify the SUT from the Controller results in an SUT Verification Failed message.
I can ping between the SUT and the Controller.
The firewall has been disabled on the SUT and Controller.
The latest 64bit version of Java has been installed on the SUT and the Controller and the path has been updated in the serthost.sh, director.sh, reporter.sh and run-sertui.sh

Logs have been collected and are attached to this post.

Thanks,

Warren

Klaus Lange

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Re: SUT Verification Failed
« Reply #1 on: September 28, 2020, 10:41:47 AM »
Hi there,

Thank you for your interest in SPEC and our SERT suite.

Please ensure that you started the SERT suite on the SUT, as outlined in the SERT user Guide, section 3.1.2 - https://www.spec.org/sert2/SERT-userguide.pdf.

If you still experience the same issues, please file a support ticket via https://www.spec.org/sert/feedback/issuereport.html and add the corresponding logs file as outline in Section 7 of the SERT User Guide. This will enable us to root cause your issue.

Regards,
Klaus-Dieter Lange
SPECpower Committee Chair

Lamontanaya

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Re: SUT Verification Failed
« Reply #2 on: February 03, 2023, 12:24:16 AM »
This means that the System Under Test (SUT) did not meet the expected requirements during the verification process. This can result in an issue or a bug in the software. You can fix now with this steps: Check the system requirements: Ensure that your device meets the minimum system requirements for the software you are trying to install. Update your software: Updating your software may fix compatibility issues that cause the verification failed error. Disable antivirus software: Some antivirus software may block the verification process, so temporarily disabling it may help. Delete the installation files: Delete the installation files and restart the process to see if this fixes the issue. Reset the device: If the above steps don't work, resetting the device may fix the issue. Contact support: If none of the above steps work, contact the software support team for further assistance.